Reveni is a unified post-purchase platform that helps ecommerce brands transform returns, logistics and cross-border operations into a strategic growth engine.
Post-purchase is one of the most complex areas of ecommerce. Returns, refunds, exchanges, reverse logistics and international operations — including shipping, tax filing and duties — are often managed through disconnected tools, creating inefficiencies, revenue leakage and poor customer experiences. Reveni brings all of this together in a single platform.
With Reveni, brands can manage returns end-to-end: from instant refunds and exchanges to intelligent eligibility rules that protect margins while increasing customer trust. Self-serve flows reduce customer support workload, while faster inventory recovery improves cash efficiency.
Returns are fully connected to logistics orchestration. Reveni enables smart routing decisions, optimized reverse logistics and full visibility across warehouses and carriers — all within the same operational layer. This eliminates manual handoffs and reduces unnecessary shipping and handling costs.
For international brands, Reveni provides cross-border capabilities to manage shipments and returns from one platform, including tax filing and duties management. Merchants can control international delivery flows, handle cross-border returns efficiently, ensure compliance, reduce logistics costs and maintain a consistent customer experience across markets.
"Customer service calls dropped by 20 per cent because there were fewer refund-chasing queries."