Shipping Guarantee
Offer protection at checkout on lost, stolen, damaged, and delayed deliveries. You collect and keep the revenue, and every claim resolves under your brand. Average +2.7% lift in AOV.
Resources
Customer Growth Stage
- Established
Industries
- eCommerce
Countries
- United States
Partner Category
- Ecommerce
- Shipping & Logistics
SHIPAID is the post-purchase platform for Shopify and ecommerce brands that turns shipping issues, returns, and delivery costs into high-margin revenue, without compromising the customer experience.
Four products, one platform:
Shipping Guarantee. Offer branded protection at checkout for lost, stolen, damaged, or delayed deliveries. Merchants keep the protection revenue and control every resolution under their own brand. Brands see an average +2.7% lift in AOV with branded protection at checkout.
Returns & Exchanges. Improve the economics behind every return with store credit, exchanges, partial refunds, and keep-the-item outcomes. Get $0 monthly software fees, discounted labels, configurable fees, fraud controls, analytics, and a branded returns portal.
Discounted Shipping Rates. Access direct carrier accounts at 90%+ off retail pricing, with 30 to 50% average savings and no volume commitments. One brand reduced annual shipping spend from $257K to $203K, saving $54,000 per year.
3PL Fulfillment. Seven U.S. fulfillment centers with 1 to 2 day nationwide coverage, 99.5% same-day shipping, 99% 48-hour SLA completion, omnichannel fulfillment, and custom kitting and packaging.
Trusted by 5,000+ merchants, managing $5B+ in shipping spend across millions of protected orders. Rated 4.8 stars on the Shopify App Store.
Partner benefit: Earn 15% lifetime commission on every brand you refer. Send us the brand name and what you’re hearing. We’ll qualify the opportunity, identify the right use case, and help move it forward.
"SHIPAID has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all customers."
Jesse Erhartic
Owner at Galactic Snacks
Use Cases
Returns
Configurable incentives steer customers toward store credit, exchanges, partial refunds, or keep-the-item outcomes. Branded portal, discounted labels, and return analytics on usage-based pricing.
Discounted Shipping Rates
Direct carrier accounts at 90%+ off retail pricing. One brand cut its annual shipping bill from $257K to $203K, saving $54,000 a year.
3PL Fulfillment
1 to 2 day nationwide coverage, 99.5% same-day shipping, 99% 48-hour SLA completion, omnichannel fulfillment, and custom kitting and packaging.